The measurement process in micro and small software maintenance companies: empirical study
| Autor: | Ana Cristina Rouiller, Victor José Aguiar Teixeira de Melo Fran, Renato Balancieri, Gislaine Camila Lapasini Leal |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: |
Process management
Computer science Process (engineering) business.industry media_common.quotation_subject Measurement guide 020207 software engineering 02 engineering and technology Software maintenance Software process improvement CMMI Metrics Variety (cybernetics) Software Empirical research Work (electrical) Corporate group 0202 electrical engineering electronic engineering information engineering 020201 artificial intelligence & image processing Quality (business) business media_common |
| Zdroj: | Independent Journal of Management & Production; Vol 11, No 2 (2020): Independent Journal of Management & Production; 519-537 Independent Journal of Management & Production; Vol. 11 No. 2 (2020): Independent Journal of Management & Production; 519-537 Independent Journal of Management & Production Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) instacron:IJM&P |
| ISSN: | 2236-269X |
| Popis: | With the dissemination of quality models and the need for measurement-based management for software organizations, a variety of approaches and models are emerging to support organizations on this journey. According to a Systematic Review of Literature that selected 30 of 692 papers returned from search sources, it was noticed the need for guidelines and guides regarding the measurement process in a specific sector: micro and small companies that work with software maintenance. In this work, an empirical study was carried out to understand how the measurement process aligned with quality models can be implemented in these organizations. The field study followed the implementation of an improvement program based on CMMI® level 2 in 7 Brazilian companies from Maringá, Paraná. Finally, it was found that the process for the definition of a measurement guide can be common to a specific group of companies, taking steps and guidelines for its execution, always aligned with the organization’s strategy, giving top management an objective view work and process, supporting decision making. |
| Databáze: | OpenAIRE |
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