The rise and fall of wearable fitness trackers

Autor: Lynn Coorevits, Tanguy Coenen
Rok vydání: 2016
Předmět:
Zdroj: Academy of Management
ISSN: 2151-6561
0065-0668
DOI: 10.5465/ambpp.2016.17305abstract
Popis: Wearables are becoming increasingly popular in different industries for various purposes. It is suggested that the market will reach 30 billion USD in 2020, containing a variety of products made by different companies. Yet one of the current issues is the large attrition rate of consumers no longer wearing their device. Current business models are built on technology push and therefore do not succeed in matching the technology to consumer needs. Previous studies have either focused on the technological features or adoption potential of wearables. Yet, little is known about the elements leading to attrition. Therefore the purpose of the paper is to identify the key determinants from a consumer perspective leading to dissatisfaction and eventually wearable attrition.
Databáze: OpenAIRE