Quality improvement of medical records in a teaching hospital

Autor: ATTENA, Francesco, AGOZZINO, Erminia, DI PALMA M., ESPOSITO S., GALDO V., GIMIGLIANO A., PARMEGGIANI C.
Přispěvatelé: Attena, Francesco, DI PALMA, M., Esposito, S., Galdo, V., Gimigliano, A., Parmeggiani, C., Agozzino, Erminia
Jazyk: angličtina
Rok vydání: 2010
Předmět:
DOI: 10.15167/2421-4248/jpmh2010.51.2.212
Popis: Introduction. The aim of this study was to evaluate the quality of the MR compilation in some Operative Units of the ?Azienda Ospedaliera Universitaria - II Università di Napoli? (AOU- SUN) - Italy, before and after an intervention of quality improve- ment, underlining the potential differences in the behaviour of dif- ferent specialists (physicians vs. surgeons). Methods. Two random samples of 660 MRs were reviewed. A four-step program was developed: 1) first assessment of the MR; 2) implementation of the MR quality, sending a letter with the purpose of the study, the results obtained in the first step from that ward, the guidelines to correctly fill out the MR; 3) follow-up step four months later; 4) comparison of the data before and after the distribution of the guidelines using indicators of completeness of all sections of MR, clarity of handwriting and presence and clar- ity of signature. Results. The main concerns were related to the signature of the duty physician (present in 2.0% and legible in only 15.4%), the presence of the letter of discharge (18.0%) and the clarity of the days of hospital stay (32.0%). After the intervention the improvement of the quality of compilation was modest and regarded mainly medical rather than surgical wards. Discussion and conclusions. The improvement was not satisfying since from a medical and a legal point of view the indicators should reach 100% of clarity and completeness. A further study is being carried out to improve the involvement of health care professional, so that such requirements will be perceived as a common goal, not as mere bureaucratic initiatives.
Journal of Preventive Medicine and Hygiene, Vol 51, No 2 (2010)
Databáze: OpenAIRE