Critical success factors of knowledge management implementation in higher learning institutions

Autor:	Alex Hou Hong Ng, Mum Wai Yip
Rok vydání:	2019
Předmět:	Teamwork Knowledge management business.industry Knowledge economy media_common.quotation_subject Organizational culture Employee participation Education Negative relationship Critical success factor Top management business Empowerment Psychology media_common
Zdroj:	International Journal of Knowledge and Learning. 13:45
ISSN:	1741-1017 1741-1009
Popis:	The main purpose of this study is to examine the relationship between the soft elements of critical success factors and perceived benefits of knowledge management (KM) in higher learning institutions which can lead to the development of the KM model for higher learning institutions. The outcomes of this study revealed that organisational culture and top management leadership have a positive relationship with the perceived benefits of KM. Nevertheless, education and training has a negative relationship with the perceived benefits of KM. On the other hand, the employee participation and empowerment through teamwork did not show any relationship with the perceived benefits of KM. The major findings of the study conclude that organisational culture and top management support have a positive relationship with perceived benefits of KM, while the opposite is true for employee participation and empowerment. In conclusion, organisations need to cultivate the right culture and leadership to embrace KM.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::2b4a3960c316fdea9e7dace5d5588273 https://doi.org/10.1504/ijkl.2019.10020772 Zobrazit plný text záznamu