| Popis: |
The Indian Banking system, with one of the largest banking networks in the world, has witnessed a series of reforms over the past five years like use of E- Banking and increased participation of private sector bank. Banking today is a flourishing industry, focused on technological innovation. Banks play an important and active role in the economic development of a country. Technology is revolutionizing all areas of human endeavor and activity. It has now brought in E-banking, which is gradually replacing the traditional branch banking. Internet banking and Mobile Banking have emerged as the biggest focus and targetable areas. The customers are able to choose their banker from a number of banks offering wide range of services and delivering quality service. Internet banking and Mobile Banking are changing the banking industry and is having a significant impact on the banking relationship. Banking industry is fast growing with use of technology in the form of ATMs, online banking, telephone banking, mobile banking etc. This growth has been strongly supported by the development in the field of technology, without which this could not have been possible. Besides it will change our lifestyle in coming years. The range of services offered differs from bank to bank depending mainly on the type and size of bank. This study is conducted to know the awareness and the use of E- Banking services among Karnataka bank customers. |
