An examination of the temporal order of helping behaviours and emotional exhaustion
| Autor: | Seulki Jang, Eunsook Kim, Tammy D. Allen, Seonghee Cho |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Adult
Male 050103 clinical psychology Emotions Burnout Affect (psychology) Self-Control law.invention Order (exchange) law 0502 economics and business Humans 0501 psychology and cognitive sciences Employee health Social Behavior Workplace Emotional exhaustion Burnout Professional Practical implications Applied Psychology Organizational citizenship behavior 05 social sciences General Medicine Middle Aged Helping Behavior Psychiatry and Mental health Clinical Psychology CLARITY Psychology 050203 business & management Cognitive psychology |
| Zdroj: | Stress and Health. 36:663-674 |
| ISSN: | 1532-2998 1532-3005 |
| DOI: | 10.1002/smi.2943 |
| Popis: | An emerging body of research has investigated the relationship between helping (as a type of organizational citizenship behaviour) and emotional exhaustion (as an aspect of employee health). Research has demonstrated a significant relationship between helping and emotional exhaustion, but the theoretical arguments for the causal direction vary across studies. Specifically, some researchers have conceptualized helping as an outcome of emotional exhaustion, while others have regarded helping as a predictor of emotional exhaustion. This lack of theoretical clarity in directionality hinders the field's ability to summarize existing empirical findings cohesively and elucidate theoretical mechanisms. Therefore, this study attempts to clarify the theoretical directionality between helping and emotional exhaustion using four waves of data collected at 6-month intervals. Autoregressive cross-lagged analyses with auto-correlations revealed that more helping was associated with less future emotional exhaustion from Wave 1 to Wave 2, but from Wave 2 to Wave 3, the directionality reversed, as less emotional exhaustion significantly predicted more future helping, and from Wave 3 to Wave 4, both prediction directions were no longer significant. The findings suggest that helping and emotional exhaustion reciprocally affect each other, though the reciprocal pattern may disappear across time. The present study sheds light on the theoretical relationship between helping and emotional exhaustion, and provides theoretical and practical implications. |
| Databáze: | OpenAIRE |
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