Literature Review: Strategies for Addressing Language Barriers During Humanitarian Relief Operations
| Autor: | Régis Vaillancourt, Carlo Rossi, Sylvain Grenier |
|---|---|
| Rok vydání: | 2019 |
| Předmět: |
business.industry
Best practice Communication Barriers Public Health Environmental and Occupational Health Information technology Language barrier Health literacy Context (language use) Public relations Global Health Relief Work computer.software_genre 030227 psychiatry 03 medical and health sciences 0302 clinical medicine Bibliometrics Political science Humans 030212 general & internal medicine business computer Nexus (standard) Interpreter North Atlantic Treaty |
| Zdroj: | Disaster Medicine and Public Health Preparedness. 14:343-351 |
| ISSN: | 1938-744X 1935-7893 |
| Popis: | Humanitarian relief operations (HUMRO) represent a nexus between military diplomacy and global health engagement, and may play an increasing role in military operations in the near future. Language barriers between providers and the individuals being assisted are a significant constraint on HUMRO. A literature review was conducted to identify recommendations to address patient-provider language discordance in the international HUMRO context. This was supplemented by a North Atlantic Treaty Organization and US Department of Defense doctrinal review to identify existing best practices for addressing language barriers. Four general themes were identified: (1) print-based aids, (2) information technology, (3) bilingual responders, and (4) the effective use of medical interpreters in the HUMRO setting. Each strategy is reviewed. Informed by expert opinion, we provide concrete leadership and training recommendations for how HUMRO providers might more effectively communicate with patients in a deployed language-discordant context. |
| Databáze: | OpenAIRE |
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