Service Management and Engineering in Information Systems Research
| Autor: | Axel Korthaus, Guy G. Gable, Erwin Fielt, Tilo Böhmann, Sue Conger |
|---|---|
| Rok vydání: | 2013 |
| Předmět: |
Service (business)
Information Systems and Management Knowledge management business.industry Program management Service design Information technology Service management Health systems engineering Public relations Management Information Systems Information engineering Information system Sociology business 080600 INFORMATION SYSTEMS Information Systems |
| Zdroj: | The Journal of Strategic Information Systems |
| ISSN: | 0963-8687 |
| DOI: | 10.1016/j.jsis.2013.01.001 |
| Popis: | Service research in information systems (IS) has received attention over many years (e.g. Kettinger and Lee, 1994), but more recently has increased substantially in both diversity and volume (Rai and Sambamurthy, 2006). A service-oriented view of information technology (IT) is gradually taking hold in both academia and industry. This is concomitant with the growth of service-related phenomena and concepts (Lusch and Vargo, 2006), stimulating a global discourse about 'service science' as a new, cross-disciplinary field of research (Chesbrough and Spohrer, 2006). |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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