| Autor: |
Georgios Paraskevopoulos, Linguist Assoc Computat, V. Katsouros, K. Palios, N. Ventoura, Athanasios Katsamanis, I. Vasilakis |
| Rok vydání: |
2021 |
| Předmět: |
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| Zdroj: |
Proceedings of the 1st Workshop on NLP for Positive Impact. |
| DOI: |
10.18653/v1/2021.nlp4posimpact-1.5 |
| Popis: |
Conversational Agents (CAs) can be a proxy for disseminating information and providing support to the public, especially in times of crisis. CAs can scale to reach larger numbers of end-users than human operators, while they can offer information interactively and engagingly. In this work, we present Theano, a Greek-speaking virtual assistant for COVID-19. Theano presents users with COVID-19 statistics and facts and informs users about the best health practices as well as the latest COVID-19 related guidelines. Additionally, Theano provides support to end-users by helping them self-assess their symptoms and redirecting them to first-line health workers. The relevant, localized information that Theano provides, makes it a valuable tool for combating COVID-19 in Greece. Theano has already conversed with different users in more than 170 different conversations through a web interface as a chatbot and over the phone as a voice bot. |
| Databáze: |
OpenAIRE |
| Externí odkaz: |
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