Does Knowing 'Who Knows What' Matter for Family Firm Innovation? Insights From Transactive Memory System Theory

Autor: Joshua J. Daspit, Kristen Madison, Emily Garrigues Marett
Rok vydání: 2020
Předmět:
Zdroj: Family Business Review. 34:168-192
ISSN: 1741-6248
0894-4865
DOI: 10.1177/0894486520912879
Popis: We extend transactive memory systems theory from psychology to examine the cognitive interdependence of family and nonfamily employees and its effects on family firm innovation. Using triadic data and dispersion modeling, we find that innovation is enhanced when family and nonfamily employees communicate and when they have a shared understanding of “who knows what”; however, we find unexpectedly that the communication effects differ for family and nonfamily employees, hindering the development of shared knowledge perceptions needed for enhanced innovation. We demonstrate the value in applying psychology-based research to family firm investigations and in investigating microfoundations of family firm innovation.
Databáze: OpenAIRE