Enterprise Systems Projects: The Role of Liminal Space in Enterprise Systems Implementation
| Autor: | Erica L. Wagner, William K. Kay, Sue Newell |
|---|---|
| Rok vydání: | 2012 |
| Předmět: |
Knowledge management
Process management Computer science business.industry Strategy and Management media_common.quotation_subject Library and Information Sciences Project team Management information systems Enterprise system Information system Peacemaking Soft systems methodology Strategic information system Liminality business Information Systems media_common |
| Zdroj: | Journal of Information Technology. 27:259-269 |
| ISSN: | 1466-4437 0268-3962 |
| Popis: | We investigate information systems (IS) projects as a liminal space ‘betwixt and between’ the status quo and the new environment, using a case study of the implementation of an enterprise system (ES). This liminal space provides a stabilizing platform whereupon the project team can develop new and potentially transformative IS. However, after a project team has completed its initial IS design for roll-out, this liminal space must be bridged to incorporate process-generated learning and new systems back into the organizational working environment. We demonstrate how this bridging involves negotiations that attempt to reconcile divergent perspectives by adopting a conciliatory or peacemaking attitude. As such, our analysis focuses on the IS project as a multi-phased process that includes the creation of a liminal space for the project team during development and on the negotiations that ensure the ES becomes a working IS in the post-implementation environment. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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