Does managerial response moderate the relationship between online review characteristics and review helpfulness?

Autor:	Yuangao Chen, Shasha Zhou, Yajie Hu, Wangyan Jin, Shuiqing Yang
Rok vydání:	2021
Předmět:	Tourism Leisure and Hospitality Management Helpfulness Geography Planning and Development Applied psychology Psychology
Zdroj:	Current Issues in Tourism. 25:2679-2694
ISSN:	1747-7603 1368-3500
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::d939390e2a6995721406a04b3841f86a https://doi.org/10.1080/13683500.2021.1988523 Zobrazit plný text záznamu