Exploring the Relationship Between Emotional Intelligence and Salesperson Creativity

Autor:	C. David Shepherd, Felicia G. Lassk
Rok vydání:	2013
Předmět:	media_common.quotation_subject Field (Bourdieu) Emotional intelligence Human Factors and Ergonomics Sample (statistics) Creativity Work force Business environment Work (electrical) Job performance Management of Technology and Innovation Marketing Psychology media_common
Zdroj:	Journal of Personal Selling & Sales Management. 33:25-37
ISSN:	1557-7813 0885-3134
DOI:	10.2753/pss0885-3134330103
Popis:	In today’s highly competitive and rapidly changing business environment, organizations must take full advantage of their work force’s creative potential to prosper or even survive. The need to enhance creative performance for long-term success is perhaps especially true in the sales profession, where individual and organizational success depends on supplying innovative and useful solutions for customers. Emerging research has shown that a leader’s emotional intelligence positively supports workers’ creative performance. Employing a sample of 460 field members, this study extends this research by exploring how a sales representative’s emotional intelligence influences his or her creativity and key work outcomes. The findings are discussed in terms of theoretical and managerial implications. Limitations and suggestions for future research are offered.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::d846be915471dec101a40d770d30b5a1 https://doi.org/10.2753/pss0885-3134330103 Zobrazit plný text záznamu Plný text ve formátu PDF