Patient Satisfaction With a COVID-19 Telehealth Lactation Care Model
| Autor: | Paula C. Clay, Rebecca B. Cappello, Connie R. Gaskamp, Megan K. Oggero |
|---|---|
| Rok vydání: | 2021 |
| Předmět: |
2019-20 coronavirus outbreak
medicine.medical_specialty 020205 medical informatics Coronavirus disease 2019 (COVID-19) business.industry Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) Obstetrics and Gynecology 02 engineering and technology Telehealth 03 medical and health sciences 0302 clinical medicine Patient satisfaction Family medicine Pediatrics Perinatology and Child Health Pandemic 0202 electrical engineering electronic engineering information engineering medicine 030212 general & internal medicine business |
| Zdroj: | Clinical Lactation. 12:58-66 |
| ISSN: | 2158-0537 2158-0782 |
| DOI: | 10.1891/clinlact-d-21-00003 |
| Popis: | ObjectiveThe objective of this study was to determine if patient satisfaction with teleconsults during the COVID-19 pandemic, both with and without corresponding car-side weight measurements, was different from satisfaction with in-person visits prior to the pandemic.MethodsRetrospective descriptive and quantitative analysis was used to examine existing patient satisfaction data collected via email survey from patients who completed at least one in-person visit from March 2019 to February 2020 or at least one teleconsult during April or May 2020.ResultsRespondents reported high levels of satisfaction with teleconsults. Approximately 97% of respondents found teleconsults helpful. Satisfaction with teleconsults during the pandemic, both with and without car-side weight measurements, was similar to satisfaction with in-person visits prior to the pandemic.ConclusionProviding families with teleconsults in conjunction with car-side weight measurements was a successful model for providing lactation services to patients during the COVD-19 pandemic. |
| Databáze: | OpenAIRE |
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