Impacts of Participatory Strategic Planning on Advancing Innovation at the Volpe Center

Autor: Joyce Chen, Eran Segev, Brendan English, Robert C. Johns
Rok vydání: 2014
Předmět:
Zdroj: Transportation Research Record: Journal of the Transportation Research Board. 2420:45-54
ISSN: 2169-4052
0361-1981
DOI: 10.3141/2420-05
Popis: Strategy and innovation are critical in ensuring the continued success of research organizations in the face of rapid economic, technological, political, and social changes. In 2010, the John A. Volpe National Transportation Systems Center (Volpe), a fee-for-service research organization in existence for more than 40 years in the U.S. Department of Transportation, embarked on a participatory strategic planning process. This paper presents a case study of this process, which used crowdsourcing as a tool for staff engagement. In addition, the paper evaluates the effectiveness of Volpe's strategic planning efforts through the lens of the literature on strategic planning and innovation. Employing both quantitative and qualitative methods, the paper examines two questions. First, has the participatory strategic planning process strengthened Volpe's ability to carry out its purpose of advancing transportation innovation for the public good? Second, does the employee engagement and crowdsourcing approach used by...
Databáze: OpenAIRE