Sociodemographic Determinants of Patients’ Satisfaction with the Quality of Care in the General Hospitals in Ebonyi State, Nigeria

Autor: Martins Nonso Agu, Ugochi Georgina Umoke, Nora Eyo, Obinna Jude Chukwu, MaryJoy Umoke, Ignatius O. Nwimo, Rosemary N. Onwe, Adaeze Ugwu, Chioma Adaora Nwalieji, Prince Christian Ifeanachor Umoke, David Onyemaechi Eke, Ifeanyi Emmanuel Nwafor, Patrick, Ogbodo, Njoku
Rok vydání: 2020
Předmět:
Zdroj: Global Journal of Health Science. 12:7
ISSN: 1916-9744
1916-9736
DOI: 10.5539/gjhs.v12n11p7
Popis: INTRODUCTION: The purpose of the study was to assess sociodemographic determinants of patients' satisfaction with the quality of care in the General Hospitals in Ebonyi State. Four hypotheses were formulated for the study. Demographic characteristics of age, level of education, marital status, and income level on patients' satisfaction were ascertained. METHODS: A cross-sectional survey research design was used for the study. The population of the study comprised 1, 363, 633 (18 years and above) who attended general out-patient clinics in the General Hospitals using a sample of 400. Data were analyzed using mean ( ), t-test, and analysis of variance (ANOVA) were used to answer the hypothesis at 0.05 level of significance. The SPSS version 20 was employed for the analysis. RESULTS: Findings showed that patients who were 40–60 years ( = 2.96), had tertiary education ( = 2.97), earned income of N40, 000 – N59, 000 ( = 2.96) and were married ( = 3.09) were most satisfied. Besides, age, marital status, and income were not significantly associated (p>0.05) with patients’ satisfaction while the level of education was significant (p
Databáze: OpenAIRE