Linking ability-enhancing HR practices, customer satisfaction and emotional intelligence: insight from the banking sector
Autor: | Sarah Azhar, Syed M. Imran Haider Naqvi, Muhammad Amir Rashid, Asma Imran |
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Rok vydání: | 2019 |
Zdroj: | Middle East J. of Management. 6:746 |
ISSN: | 2050-3644 2050-3636 |
DOI: | 10.1504/mejm.2019.102833 |
Databáze: | OpenAIRE |
Externí odkaz: |
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