Linking ability-enhancing HR practices, customer satisfaction and emotional intelligence: insight from the banking sector

Autor: Sarah Azhar, Syed M. Imran Haider Naqvi, Muhammad Amir Rashid, Asma Imran
Rok vydání: 2019
Zdroj: Middle East J. of Management. 6:746
ISSN: 2050-3644
2050-3636
DOI: 10.1504/mejm.2019.102833
Databáze: OpenAIRE
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