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This chapter discusses the use of scientometric methods for research evaluation in an organization, with an emphasis on practical aspects of scientometric support services. A model of scientometricians’ competencies is proposed. The role of scientometrics specialists in policy making and implementation, as well as in developing and supporting research evaluation tools, is described. The author examines how to ensure the quality of source data and to harvest them for analysis. Methods of choosing appropriate benchmarks and rankings, their strengths and limitations for producing development strategies for universities and research organizations are outlined. |