In search of the Holy Grail: a 20-year systematic review of the happy-productive worker thesis
| Autor: | Denise Fleck, Gisela Sender, Gustavo Cattelan Nobre, Sungu Armagan |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Organizational Behavior and Human Resource Management
Happiness at work Operationalization business.industry Strategy and Management Flourishing 05 social sciences Public relations Bibliometrics 050905 science studies Holy Grail Empirical research Content analysis 0502 economics and business Job satisfaction 0509 other social sciences business Psychology 050203 business & management |
| Zdroj: | International Journal of Organizational Analysis. 29:1199-1224 |
| ISSN: | 1934-8835 |
| DOI: | 10.1108/ijoa-09-2020-2401 |
| Popis: | Purpose The relationship between job satisfaction and performance is a topic that has been intriguing scholars and managers for a long time. With the flourishing of positive psychology, it has been called the happy-productive worker thesis. New concepts led to new results but still divergent. This study aims to understand the past 20 years of research on the topic, also called the holy grail of the organizational sciences, helping to unwrap conclusions so far. Design/methodology/approach Bibliometric analysis was performed with R statistical tool’s support, complemented by content analysis, based on studies from three major databases between 1999 and 2019. The empirical studies were analyzed according to the constructs used, shedding light on when the happy-productive worker thesis is more likely to be confirmed. Findings Results show a variety of constructs and instruments used to operationalize the constructs. This lack of convergence accounts for a large part of the general inconclusiveness of the topic. Indicated research gaps can be useful to both academics and practitioners. Research limitations/implications Only studies declared as related to the happy-productive worker thesis were considered. Practical implications Managers can benefit from considering the findings as a basis for decision-making regarding investments in employee happiness at work, focusing on the aspects of happy constructs that lead to productive criteria. Originality/value The application of mixed methods, complementing the bibliometric with thorough content analysis, provided a more detailed overview of current knowledge about the topic, helping to disentangle different concepts that were treated as similar. Thus, it is possible to understand in which situations happy workers are really more productive. |
| Databáze: | OpenAIRE |
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