Using Information Technology To Improve COVID-19 Care At New York City Health + Hospitals
| Autor: | David M Silvestri, Michael Bouton, Eric K. Wei, R James Salway |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Quality management
business.industry Health information technology 030503 health policy & services Health Policy Information technology medicine.disease Health informatics 03 medical and health sciences 0302 clinical medicine Patient experience Pandemic Public hospital medicine 030212 general & internal medicine Medical emergency 0305 other medical science business Health policy |
| Zdroj: | Health Affairs. 39:1601-1604 |
| ISSN: | 1544-5208 0278-2715 |
| DOI: | 10.1377/hlthaff.2020.00930 |
| Popis: | As the coronavirus disease 2019 (COVID-19) pandemic surged in New York City, the city's public hospital system, New York City Health + Hospitals, recognized that innovative technological solutions were needed to respond to the crisis. Our health system recently transitioned to a unified enterprisewide electronic medical record across all of our hospitals. This accelerated our ability to implement a series of technological solutions to the crisis. We engaged in focused efforts to improve staff efficiency, including rapid medical screening exams for low-acuity patients, use of "SmartNotes," and improved vital sign monitoring. We standardized patient workup using specialty-specific order sets, created dashboards to give insight into enterprisewide bed availability and facilitate transfers from the hardest-hit hospitals, and improved the patient experience by using tablets to connect patients with loved ones. The technology bridged divides between different hospital systems across New York City to encourage the sharing of data and improve patient care. By rapidly expanding its use of information technology, NYC Health + Hospitals was able to respond to the COVID-19 surge and is now better positioned to work in a more integrated fashion in the future. |
| Databáze: | OpenAIRE |
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