GoPro as an ethnographic tool: A wayfinding study in an academic library
| Autor: | Dan Schoonover, Kirsten Kinsley, Jasmine Spitler |
|---|---|
| Rok vydání: | 2016 |
| Předmět: |
060101 anthropology
media_common.quotation_subject Debriefing 05 social sciences Perspective (graphical) Applied psychology Protocol analysis 06 humanities and the arts Library and Information Sciences Preference World Wide Web Feeling Signage 0601 history and archaeology 0509 other social sciences 050904 information & library sciences Psychology Think aloud protocol media_common Qualitative research |
| Zdroj: | Journal of Access Services. 13:7-23 |
| ISSN: | 1536-7975 1536-7967 |
| DOI: | 10.1080/15367967.2016.1154465 |
| Popis: | In this study, researchers sought to capture students’ authentic experience of finding books in the main library using a GoPro camera and the think-aloud protocol. The GoPro provided a first-person perspective and was an effective ethnographic tool for observing a student's individual experience, while also demonstrating what tools they use to find items. Using the think-aloud protocol, observers could hear students express their internal decisions, thoughts, and feelings about the process. Results confirmed trouble spots in the building and that directories are not typically used and need updating. GoPro footage revealed that there are certain qualities of the help-desk experience that can make a search more or less successful. No major sex differences were found in preference of wayfinding tools and behaviors, except that males appear to have used directories marginally more than females. In a debriefing survey, students still affirmed human help and online maps as the most useful wayfinding too... |
| Databáze: | OpenAIRE |
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