Toward Resilience Assessment in Business Process Architectures

Autor:	Thomas G. Koslowski, Richard M. Zahoransky, Rafael Accorsi
Rok vydání:	2014
Předmět:	Business process management Process management Event (computing) Process (engineering) Business process Computer science business.industry Information system Probability distribution Process mining Resilience (network) business
Zdroj:	Lecture Notes in Computer Science ISBN: 9783319105567 SAFECOMP Workshops
DOI:	10.1007/978-3-319-10557-4_39
Popis:	This paper investigates options to access the resilience of business process architectures, thereby connecting the two hitherto unconnected areas of Business Process Management and Information System Resilience. The overarching goal is to provide for robust and reliable business process execution even under adverse and unexpected situations. Specifically, this paper focuses on one particular resilience indicator as a basis for assessment, namely time. This is because timeliness and time behavior of activities in business processes directly mirror effects and impacts of a changing environment on the business process. We develop an approach based on process mining to analyze the event logs generated during the execution of processes which extract probability distributions of a process’s time behavior to model the effects of occured events. A case study substantiates the applicability of the approach.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::88b4052b096705b03ebd7c2cb59ccaa6 https://doi.org/10.1007/978-3-319-10557-4_39 Zobrazit plný text záznamu