ANALYSIS OF THE EFFECT OF RESTAURANT ENVIRONMENTAL CUES AND NON-ENVIRONMENTAL CUES ON CUSTOMER SATISFACTION IN FORMING CUSTOMER LOYALTY MODERATED BY MOTIVATION OF DE MANDAILING CAFE AND EATERY JEMURSARI CUSTOMERS IN SURABAYA

Autor:	Ronald Suryaputra, Oliandes Sondakh, Febriani Nancy Muhu
Rok vydání:	2021
Předmět:	Customer satisfaction Advertising Business Sensory cue Loyalty business model
Zdroj:	International Journal of Research Publications. 69
ISSN:	2708-3578
DOI:	10.47119/ijrp100691120211646
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::7e1915ebba8ebd7fd275c8a086e4d756 https://doi.org/10.47119/ijrp100691120211646 Zobrazit plný text záznamu