Grounded Theory Approach on Airport Protocols Considering Service Encounters

Autor:	Eun Jung Kwak, Hae Jin Hwang, Haejung Yun
Rok vydání:	2022
Zdroj:	Journal of Korea Service Management Society. 23:171-197
ISSN:	2713-8690 1598-1150
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::7d1673106211f3610e49cfc0c32a451e https://doi.org/10.15706/jksms.2022.23.1.008 Zobrazit plný text záznamu