An Integrated Model on Airport Terminal Level of Satisfaction for Service Quality Evaluation: A Proposal

Autor:	Fauziah Abdul Rahman, Zirawani Baharum, UniKL MITEC, Siti Fatimah Zahra Abdul Hamid, Azliza Yacob
Rok vydání:	2020
Předmět:	Transport engineering SERVQUAL Service quality Terminal (electronics) Aviation business.industry Computer Science (miscellaneous) Business Electrical and Electronic Engineering
Zdroj:	International Journal of Advanced Trends in Computer Science and Engineering. 9:247-250
ISSN:	2278-3091
DOI:	10.30534/ijatcse/2020/3791.32020
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::70dd9d48de8589a947d67acffb82a99b https://doi.org/10.30534/ijatcse/2020/3791.32020 Zobrazit plný text záznamu