Popis: |
Our paper divides the conflict period to three phases according their characteristics and the law of evolution in the three modes, in order to offer theoretical evidence for conflicts diagnosis and conflicts management; based on the three phases, we discuss the conflict management in Chinese public organizations from the perspective of the leaders in Chinese governments based on the questionnaire survey method. From our empirical result we think it is the first job for the governmental leaders to avoid or eliminate the conflict as soon as possible. |