PSYCHOLOGICAL CAPACITY IMPACTS EMPLOYEE PERFORMANCE AT TOURIST AREAS: A CASE STUDY IN CAN THO CITY

Autor: NGOC HUYEN KHUU, THI HONG LOC HOANG, THI DIEU HIEN LE
Jazyk: angličtina
Rok vydání: 2022
Předmět:
DOI: 10.5281/zenodo.7385790
Popis: The study aims to demonstrate the influence level of psychological capacity on job performance of tourist staff in Can Tho City. Research data are collected from direct interviews with 245 employees working in tourist areas in Can Tho City. Applying the multivariate linear regression, the study shows that confidence, optimism, resilience, and hope have positive impacts on employees' job performance. In which, confidence has the most influence on the performance of tourism employees in Can Tho City.
Databáze: OpenAIRE