Introduction to Process Innovation Cases
Autor: | Steve Street |
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Rok vydání: | 2012 |
Předmět: | |
Zdroj: | Case Studies in Service Innovation ISBN: 9781461419716 |
DOI: | 10.1007/978-1-4614-1972-3_16 |
Popis: | While it is clear that few Service Innovations are really ‘single category’, this section presents Case Studies that can be called ‘Process’ Innovations through being either Processes for ‘doing Innovation’, Innovations that changed processes, or Innovations whose key content turned out to be in the area of Process. |
Databáze: | OpenAIRE |
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