Introduction to Process Innovation Cases

Autor: Steve Street
Rok vydání: 2012
Předmět:
Zdroj: Case Studies in Service Innovation ISBN: 9781461419716
DOI: 10.1007/978-1-4614-1972-3_16
Popis: While it is clear that few Service Innovations are really ‘single category’, this section presents Case Studies that can be called ‘Process’ Innovations through being either Processes for ‘doing Innovation’, Innovations that changed processes, or Innovations whose key content turned out to be in the area of Process.
Databáze: OpenAIRE