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BACKGROUND Physician burnout is a multi-billion dollar issue in the United States. Despite its prevalence, burnout is difficult to accurately measure. Institutions generally rely on periodic surveys that are subject to recall bias. Text-based surveys are used in healthcare and have the advantage of high response rates. OBJECTIVE In this pilot project, we utilized a simple, longitudinal text-based survey system to evaluate the mental-health of physician-trainees. The goal of the text-based survey was to track stress, burnout, empathy, engagement, and work satisfaction levels faced by users’ in their native environments (i.e. their normal working conditions). METHODS Three text-questions per week for five weeks were sent to participants. All data received was de-identified. Each participant had a de-identified personal webpage to follow their scores and the aggregated scores of all participants over time. A 13-question optional survey was sent at the conclusion of the study to evaluate usability of the platform. RESULTS 82 participants were recruited and answered at least six text-questions (range: 6–16 questions, average & median: 14 questions) for 1113 total responses. 12 participants responded to the optional feedback survey. CONCLUSIONS Responses demonstrated that text-based mental health assessments are useful for recording physician-trainee mental-health levels in real time with minimal burden. |
