How do social cues from other passengers affect word-of-mouth and intention to continue using bus services? A second-order SEM approach

Autor:	Duy Quy Nguyen-Phuoc, Teron Nguyen, Diep Ngoc Su, Phuong Thi Le, Oscar Oviedo-Trespalacios
Rok vydání:	2022
Předmět:	Business Management and Accounting (miscellaneous) Aerospace Engineering Transportation Management Science and Operations Research Civil and Structural Engineering
Zdroj:	Transportation Research Part A: Policy and Practice. 158:302-320
ISSN:	0965-8564
DOI:	10.1016/j.tra.2022.02.009
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::51aa602e47f9ee67e1f2738a422966ed https://doi.org/10.1016/j.tra.2022.02.009 Zobrazit plný text záznamu Full Text from ScienceDirect