Graduate qualification work bachelor's workdevelopment of a project of a voice intelligent assistant for service support of online cinema clients
| Jazyk: | ruština |
|---|---|
| Rok vydání: | 2021 |
| Předmět: | |
| DOI: | 10.18720/spbpu/3/2021/vr/vr21-4991 |
| Popis: | Ð¦ÐµÐ»Ñ ÑабоÑÑ âÑеализаÑÐ¸Ñ Ð¿ÑоекÑа внедÑÐµÐ½Ð¸Ñ ÑиÑÑемÑ, ее наÑÑÑоек и демонÑÑÑаÑии ÑабоÑÑ. ÐадаÑи ÑабоÑÑ:âÑ Ð°ÑакÑеÑиÑÑика пÑедпÑиÑÑиÑ, его оÑганизаÑионной ÑÑÑÑкÑÑÑÑ, вÑÑвление пÑоблем, ÑÑебÑÑÑÐ¸Ñ ÑеÑениÑ;âÑоÑмиÑование ÑÑебований к инÑоÑмаÑионной ÑиÑÑеме;âанализ ÑÑнка IVR и вÑÐ±Ð¾Ñ ÑеÑениÑ;âдемонÑÑÑаÑÐ¸Ñ Ð¼Ð¾Ð´ÐµÐ»Ð¸ IVR и ÑабоÑÑ. РабоÑа вÑполнена на маÑеÑÐ¸Ð°Ð»Ð°Ñ Ð¾ деÑÑелÑноÑÑи ÐÐР«Okko», где бÑли ÑобÑÐ°Ð½Ñ Ð¾ÑновнÑе даннÑе, Ñакже в ÑабоÑÑ Ð²Ð¾Ñла инÑоÑмаÑÐ¸Ñ Ð¸Ð· пÑоекÑной докÑменÑаÑии, ÑÑÑав и ÑегламенÑÑ ÐºÐ¾Ð¼Ð¿Ð°Ð½Ð¸Ð¸. ÐÑполÑзованнÑе меÑодÑ: ÑиÑÑемнÑй анализ, ÑÑавнение, моделиÑование и пÑогнозиÑование. РезÑлÑÑаÑÑ ÑабоÑÑ:âиÑÑледовано пÑедпÑиÑÑие Ñ ÐµÐ³Ð¾ ÑекÑÑими пÑоÑеÑÑами;âÑÑоÑмÑлиÑÐ¾Ð²Ð°Ð½Ñ Ð¿ÑоблемÑ;âопиÑÐ°Ð½Ñ ÑÑÐµÐ±Ð¾Ð²Ð°Ð½Ð¸Ñ Ðº ÑеÑениÑ;âпÑоведен анализ ÑÑнка и вÑÐ±Ð¾Ñ Ð¿Ð¾Ð´Ñ Ð¾Ð´ÑÑей инÑоÑмаÑионной ÑиÑÑемÑ;âпÑодемонÑÑÑиÑована ÑабоÑа в ÑиÑÑеме. ÐÑакÑиÑеÑÐºÐ°Ñ Ð·Ð½Ð°ÑимоÑÑÑ ÑабоÑÑ Ð¾Ð±ÑÑловлена ÑезÑлÑÑаÑами авÑомаÑизаÑии Ð´Ð»Ñ Ð¿ÑедпÑиÑÑиÑ: бÑÑÑÑÐ°Ñ Ð¿ÐµÑедаÑа докÑменÑов, авÑомаÑизиÑованнÑй ÑкладÑкой и опеÑаÑивнÑй ÑÑеÑ, ÑвелиÑÐµÐ½Ð¸Ñ ÐºÐ¾Ð»Ð¸ÑеÑÑва гоÑовой пÑодÑкÑии. ÐÑи Ð½ÐµÐ¾Ð±Ñ Ð¾Ð´Ð¸Ð¼Ð¾ÑÑи в далÑнейÑем возможно наÑаÑивание дополниÑелÑнÑÑ Ð¼Ð¾Ð´Ñлей. The purpose of the work is to implement a project for the implementation of the system, its settings and demonstration of work. Work tasks:âcharacteristics of the enterprise, its organizational structure, identification of problems requiring solution;âformation of requirements for the information system;âIVR market analysis and choice of a solution;âdemonstration of the IVR model and work. The work was carried out on materials about the activities of Okko LLC, where basic data were collected, information from the project documentation, the charter and regulations of the company were also included in the work. Methods used: systems analysis, comparison, modeling and forecasting. Results of work:âresearched the enterprise with its current processes;âproblems are formulated;âthe requirements for the solution are described;âmarket analysis and selection of a suitable information system was carried out;âdemonstrated work in the system. The practical significance of the work is due to the results of automation for the enterprise: fast transfer of documents, automated warehouse and operational accounting, an increase in the number of finished products. If necessary, in the future, it is possible to build up additional modules. |
| Databáze: | OpenAIRE |
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