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The focus of this research is on investigating and identifying what constitutes a safe software model of a medical clinic that will enable and enhance its protection for healthcare providers and its patients by devising a model of a software system. There is a gap in the published research regarding the understanding of impacting factors of COVID19 in the safe functioning of a medical clinic. This Case Study investigated several impacting factors. The aims of this research project are: increasing the safety effectiveness of both the hospital personnel and patients. Next, to solve the problems with tracking the illnesses of patients, a more rigorous database indexing system was implemented with data provenance. With this technique in the database, it kept track of illnesses (when, why, in whom did it appear or any kind of other developments), login details (when, who is logged in, logged out), which is more important especially for medical systems. Also, which doctors interacted with the patients (what drug have been administered, their performance, percentage of efficacy, successfully or unsuccessfully) and other data mining information. Because this project is envisioned to be continually supported, it should evolve and deal with the problems encountered in modern hospitals. The system has been evaluated on its functionalities and the safety usability, on two groups of users: those with a computer science background and those from a different field. Afterwards regression analyses were used to determine the impact. The research study contributed with identified impacting factors for such systems, analyses of the improvement in conceptual increase of safety and usability. Insights and recommendations are provided. |