How engaged customers are evolving DAMs and the channels they serve

Autor: John E Merritt
Rok vydání: 2010
Předmět:
Zdroj: Journal of Digital Asset Management. 6:4-12
ISSN: 1743-6559
DOI: 10.1057/dam.2009.37
Popis: Companies today are facing the stark reality that despite all the insight through many of their other listening avenues, they are missing out on the holy grail of information – information obtained through real-time streaming of assets from their digital asset repositories to the engaged customer and back. Without a clear understanding of how or why to leverage existing digital asset management systems to create this strategic advantage, companies preparing to embark and engage in today's highly Evolved MediaSpace will have no chance of succeeding as truly engaging brands and also fail in their primary and sole objective as a company, to attract and retain their own customers.
Databáze: OpenAIRE