Can You Get a Ticket? Adaptive Railway Booking Strategies by Customer Value
Autor: | Ren-Huei Huang, Jiana-Fu Wang |
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Rok vydání: | 2016 |
Předmět: |
050210 logistics & transportation
Service quality Customer retention business.industry 05 social sciences Geography Planning and Development Transportation Customer relationship management Urban Studies Customer advocacy Market segmentation 0502 economics and business Ticket 050211 marketing Customer satisfaction Business Marketing Customer to customer |
Zdroj: | Journal of Public Transportation. 19:1-17 |
ISSN: | 2375-0901 1077-291X |
DOI: | 10.5038/2375-0901.19.4.1 |
Databáze: | OpenAIRE |
Externí odkaz: |