Many leaders make light work in banking innovation projects

Autor:	Paul Harborne, Axel Johne
Rok vydání:	2002
Předmět:	Marketing ComputingMilieux_THECOMPUTINGPROFESSION business.industry media_common.quotation_subject Servant leadership Customer relationship management Shared leadership Transactional leadership Cost leadership Retail banking Leadership style business Empowerment Finance media_common
Zdroj:	Journal of Financial Services Marketing. 6:267-280
ISSN:	1479-1846 1363-0539
DOI:	10.1057/palgrave.fsm.4770057
Popis:	This paper reports the results of a study into leadership of new service development projects in consumer banking in the UK. It endorses the findings of previous research which shows more than one leader involved in major innovation projects, but highlights the importance of leadership team-working to successful projects. Furthermore it discusses the critical role of the senior leader in setting a leadership style for project leadership teams. The study found a power sharing (empowerment) approach in successful projects together with greater involvement by top management.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::239b7c40d2b5871a2597407fd3c12aed https://doi.org/10.1057/palgrave.fsm.4770057 Zobrazit plný text záznamu Plný text ve formátu PDF