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espanolObjetivo: demostrar si una intervencion formativa en el ambito laboral aumentaba la frecuencia del uso del correo electronico en el personal de Enfermeria de las unidades de Medicina de un hospital terciario; y valorar su nivel de satisfaccion al recibir el correo institucional vinculado al movil y/u ordenador. Metodo: estudio cuasiexperimental antes-despues en un hospital publico de alta tecnologia. La poblacion de estudio fueron las enfermeras, auxiliares de Enfermeria y auxiliares sanitarios. Variable dependiente: frecuencia de consulta del correo corporativo. Variables independientes: sociodemograficas y laborales. Instrumento para la recogida de los datos: cuestionario ad hoc. Se realizo una intervencion formativa orientada al fomento y buen uso del correo institucional. Analisis bivariante a traves de Chi cuadrado y pruebas de contraste para muestras apareadas. Resultados: participaron 115 profesionales. Un 75,5% accedia al correo desde el hospital, un 49,6% desde casa y un 6,1% desde el movil. El 89,6% tenia movil con acceso a internet. El 84,8% creia que tener un acceso directo al webmail en el movil es util o muy util y el 96,4% tenerlo instalado en el ordenador. La consulta del correo una o mas veces por semana aumento del 74,5% al 87% tras la intervencion formativa (p= 0,002). Conclusiones: tras la realizacion de una adecuada intervencion formativa orientada al manejo y acceso al correo institucional, la incorporacion de accesos directos a los escritorios de los ordenadores y la vinculacion del correo corporativo al movil se consigue aumentar el uso del mismo. EnglishObjectives: to demonstrate if a training intervention in the work setting increased the frequency in the use of e-mail by the Nursing staff in the Medical Units of a tertiary hospital; and to value their level of satisfaction when receiving the institutional e-mail linked to their mobile and/or computer. Method: a quasi-experimental before-after study in a high-technology public hospital. The study population were the nurses, nursing assistants, and healthcare assistants. The dependent variable was the frequency of consulting the corporate e-mail. The independent varaibles were sociodemographical and occupational. The tool for data collection: an ad hoc questionnaire. A training intervention was conducted, targeted to the promotion and good use of the instiutional e-mail. Bivariate analysis through Chi Square, and contrast tests for paired samples. Results: the study included 115 professionals; 75.5% of them accessed their e-mail from hospital, 49.6% from home, and 6.1% from their mobile. From the participants, 89.6% had a mobile phone with access to internet; 84.8% of them thought that having direct access to webmail in their mobile phones was useful and very useful, and 96.4% thought the same about having it in their computer. Checking emails once or twice per week increased from 74.5% to 87% after the training intervention (p= 0.002). Conclusions: an increase in the use of institutional e-mail is achieved after conducting an adequate training intervention oriented to its management and access, the incorporation of direct accesses to computer desktops, and linking the corporate e-mail to the mobile phone. |
