Rethinking Museum Visitors: Using K-means Cluster Analysis to Explore a Museum's Audience

Autor: Margaret Menninger, Amanda Krantz, Randi Korn
Rok vydání: 2009
Předmět:
Zdroj: Curator: The Museum Journal. 52:363-374
ISSN: 2151-6952
0011-3069
DOI: 10.1111/j.2151-6952.2009.tb00358.x
Popis: Understanding visitors is a necessary and complex undertaking. In this article, we present K-means cluster analysis as one strategy that is particularly useful in unpacking the complex nature of museum visitors. Three questions organize the article and are as follows: 1) What is K-means cluster analysis? 2) How is K-means cluster analysis conducted? 3) Most importantly: What are the applications of K-means cluster analysis for museum practitioners? To answer these questions, we present five steps that are vital to conducting a K-means cluster analysis. We also present three cases studies to demonstrate differences among the results of three K-means cluster analyses and provide practical applications of the findings.
Databáze: OpenAIRE