Conceptual Design of E-health Services by, and for Support of, Home Care Staff
| Autor: | Christofer Rydenfält, Johanna Persson, Gerd Johansson, Gudbjörg Erlingsdottir |
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| Rok vydání: | 2018 |
| Předmět: |
Co-design
Process management 020205 medical informatics Process (engineering) Computer science 02 engineering and technology Work environment 03 medical and health sciences Health services 0302 clinical medicine Work (electrical) Conceptual design 0202 electrical engineering electronic engineering information engineering 030212 general & internal medicine Engineering design process Care staff |
| Zdroj: | Advances in Intelligent Systems and Computing ISBN: 9783319960708 |
| DOI: | 10.1007/978-3-319-96071-5_83 |
| Popis: | Together with staff from home care from four municipalities we investigated how e-health services can improve the work environment. In a series of four workshops we coached the participants in (1) describing their work process and pinpointing the problematic situations in the process, (2) formulating their wishes for an ideal work process, (3) conceptualizing how e-health solutions can be used to obtain the ideal work process and describing scenarios (4) illustrating the scenarios and the design process on storyboards. The storyboards describe, amongst other, how support through e-health systems may be used to: gain access to adequate information; get in touch with other professionals as doctors or other colleagues; prevent medication errors, and to transfer images or physiological data to an expert who can directly provide personal support. |
| Databáze: | OpenAIRE |
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