Towards improving the performance of chat oriented dialogue system
Autor: | Ridong Jiang, Rafael E. Banchs |
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Rok vydání: | 2017 |
Předmět: |
030219 obstetrics & reproductive medicine
Markup language Parsing Computer science business.industry 05 social sciences Inference AIML computer.software_genre Knowledge acquisition 03 medical and health sciences 0302 clinical medicine Knowledge extraction Knowledge base Named-entity recognition 0501 psychology and cognitive sciences Artificial intelligence business computer 050107 human factors Natural language processing computer.programming_language |
Zdroj: | IALP |
DOI: | 10.1109/ialp.2017.8300537 |
Popis: | This paper is concerned with how to improve the overall performance of chat-oriented dialogue system. This research is motivated by the fact that majority of current chat engines are based on pattern matching. The knowledge base of this type of systems is predefined pattern-answer pairs such as the categories defined in Artificial Intelligent Markup Language (AIML). The inherent disadvantage of this kind of chat engines is that the interaction is carried out without any syntactic, semantic and contextual information. We propose a chat engine which is capable of dynamic knowledge acquisition and inference for a higher level of conversation intelligence. The dialogue engine leverages on natural language processing tasks such as syntactic and semantic parsing, named entity recognition, dialogue act detection, polarity analysis, etc., as well as dialogue history and heuristic rules for analysis and inference to achieve better understanding and intelligence. |
Databáze: | OpenAIRE |
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