Effects of digital technologies on information asymmetry under performance-based contracting (PBC): An exploratory study in digitally enabled manufacturing environments

Autor: Luis Prato, Finn Wynstra, Wendy van der Valk
Přispěvatelé: Research Group: Information & Supply Chain Management, Department of Management
Jazyk: angličtina
Rok vydání: 2021
Předmět:
Zdroj: Managing the “new normal”: The future of Operations and Supply Chain Management in unprecedented times
Tilburg University-PURE
Popis: This paper explores the impact of digital technologies in reducing information asymmetry under performance-based contracts. We adopted an agency-theoretical lense to complete an exploratory study of two cases, based on sixteen semi-structured interviews.Our preliminary findings suggest that digital technologies enhance the measurability of performance outcomes and subsequently the availability of performance information. Nevertheless, we shed lights on other emerging factors - common methodologies, procedures and responsibilities regarding measurement activities - that still pose a challenge for organisations aiming to reduce information asymmetry in such agency relations.
Databáze: OpenAIRE