The experiences and perceptions of organ and tissue donation coordinators participating in a team cohesion and communication workshop: An exploratory descriptive qualitative study.

Autor: E SILVA, VANESSA SILVA, HORNBY, LAURA, LOTHERINGTON, KEN, ROCHON, ANDREA, SILVA, AMINA REGINA, PEARSON, HILARY, MACNUTT, LINDA, ROBERTSON, ADRIAN, WERESTIUK, KIM, KUHL, DAVID, JOHN, PEGGY, DHANANI, SONNY, SARTI, AIMEE
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Zdroj: Canadian Journal of Critical Care Nursing; Fall2022, Vol. 33 Issue 2, p7-13, 7p
Abstrakt: Background/Purpose: Organ and tissue donation coordinators (OTDCs) are usually registered nurses with an intensive care background who work in highly specialized and complex environments that can lead them to experience work-related issues, such as burnout and compassion fatigue. To help tackle these issues, organ donation organizations need to take preventive measures to improve coordinators’ work-related well-being. Therefore, the purpose of this study was to explore the perceptions of coordinators following participation in a workshop aimed at improving team cohesion, communication strategies, and work-related well-being. Methods/Procedures: We conducted individual descriptive qualitative interviews using a semi-structured interview guide with coordinators in an organ donation organization in Canada. The data were analyzed using an inductive thematic analysis process. Results: Seven coordinators participated in the study. Most participants reported improvements in inclusiveness and cohesiveness among their team after the workshop. Some coordinators reported apprehension about role-playing, but found it to be a valuable aspect of the intervention. Participants reported a positive experience and indicated they would participate in future workshops. Still, coordinators mentioned that future interventions should have an additional focus on the donation work and how to become a better communicator. Discussion: The findings from this study brought new insight into the coordinators’ team dynamics and their experience in a workshop intervention. The expertise and experience of the facilitators, role-playing, group interaction, and feedback were perceived as valuable components of the workshop. Conclusion: OTDCs in this study perceived positive impacts on their team cohesiveness, communication skills, and work-related well-being following the workshop initiative. The findings from this study highlight that workshop interventions can be effective in fostering work-related well-being among OTDCs. [ABSTRACT FROM AUTHOR]
Databáze: Supplemental Index