| Autor: |
Iqbal, Mohammad, Hassan, Syeda Mahnaz |
| Předmět: |
|
| Zdroj: |
Pakistan Journal of Social Sciences (PJSS); 2015, Vol. 35 Issue 1, p185-199, 15p |
| Abstrakt: |
The study aimed at evaluation of social welfare services in Punjab, Pakistan. Five randomly selected social welfare services meant for women, children and the general poor in three districts of the province were evaluated through In-Depth Interviews (IDIs) being main strategy of evaluation. The results of the analysis were triangulated by SERVQUAL scale. The scale was administered to 150 servicerecipients from the sampled districts. The results of the study show Medical Social Services Projects (MSSPs) as best performing institutions in the province while Center for Lost & Kidnapped Children (CLKC) as the low performing. The rest fall in between. Onsite witnessing of the institutions helped the researchers in further verifying the results to be more or less the same. As far the reasons of this residual performance are concerned, lack of funds and bad governance came out to be the main causes. [ABSTRACT FROM AUTHOR] |
| Databáze: |
Supplemental Index |
| Externí odkaz: |
|
