| Autor: |
Gupta, Neha V., Cosme-Cruz, Rosario, Kraus, Louis, Lowell, Gina S., Elrick, Elizabeth, Owen, Erika D. |
| Zdroj: |
American Journal of Medical Quality; 2023 Supplement, Vol. 38, pS84-S85, 2p |
| Abstrakt: |
The article discusses two interventions aimed at improving access to pediatric care and mental health services. The first intervention focuses on optimizing virtual care delivery through the development of a patient-centric appointment reminder system called Visit Guide. The system sends reminders and provides guidance to patients before their telehealth visits, resulting in a decrease in no-show rates. The second intervention describes the implementation of a behavioral health clinical navigator (BHCN) model to effectively connect pediatric patients to behavioral health services. The BHCN serves as a centralized referral point and ensures timely outreach and connection to appropriate services, leading to increased utilization of the service line and improved patient satisfaction. [Extracted from the article] |
| Databáze: |
Complementary Index |
| Externí odkaz: |
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