Improving Patient Discharge Process.

Autor: Dhaheri, Maha Al, Ramadan, Mariam, Mheiri, Afra Al, Shehhi, Maryam Al
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Zdroj: IEOM Annual International Conference Proceedings; 2020, p2973-2974, 2p
Abstrakt: Hospitals are under pressure to match supply with increasing demand as well as ensuring patient safety and satisfaction. One of the challenges occur in patient discharge process. In our senior design project, the aim is to reduce orthopedic inpatients' discharge time. It's the time when patients are allowed to leave the hospital after a medical procedure. The team has applied various tools to achieve the desired outcomes. First, the team constructed a Value Stream Map, which is an essential lean tool that aids in visualizing the current process and identifies possible improvement potentials in every stage of the process. Moreover, the team used simulation to mimic the process and understand its dynamic nature then proceed with interpreting the results using statistics. In addition, a fishbone diagram was used to categorize all potential causes of our targeted issue and identify potential root causes. Using the above tools, we have proceeded with applying Six Sigma DMAIC to focus on better understanding customers' requirements and eliminating defects causing variations in quality. Finally, the team has taken benefit of all the tools applied to perform the necessary statistical analysis. Next, using these findings, the team generated alternative feasible solutions and concepts using several techniques. [ABSTRACT FROM AUTHOR]
Databáze: Complementary Index