The Impact of Emotional Intelligence on Nurses' Professional Quality of Life in Pre-Hospital Emergency Settings: A Multicentre Mixed-Method Study.

Autor: Musio ME; Department of Health Sciences, University of Genoa, Genoa, Italy., Ginogi F; Department of Health Sciences, University of Genoa, Genoa, Italy., Casini S; Department of Health Sciences, University of Genoa, Genoa, Italy., Lucente G; Department of Health Sciences, University of Genoa, Genoa, Italy., Timmins F; School of Nursing, Midwifery & Health Systems, University College Dublin, Dublin, Ireland., Hayter M; Faculty of Health and Education, Manchester Metropolitan University, Manchester, UK., Catania G; Department of Health Sciences, University of Genoa, Genoa, Italy., Zanini M; Department of Health Sciences, University of Genoa, Genoa, Italy., Aleo G; Department of Health Sciences, University of Genoa, Genoa, Italy., Sasso L; Department of Health Sciences, University of Genoa, Genoa, Italy., Bagnasco A; Department of Health Sciences, University of Genoa, Genoa, Italy.
Jazyk: angličtina
Zdroj: Journal of clinical nursing [J Clin Nurs] 2024 Oct 20. Date of Electronic Publication: 2024 Oct 20.
DOI: 10.1111/jocn.17511
Abstrakt: Background: Pre-hospital emergency nurses, frequently exposed to high-stress situations, are at risk for burnout and stress-related issues, affecting their overall well-being. The Professional Quality of Life (ProQoL) scale, widely used among hospital nurses, remains untested in pre-hospital emergency settings.
Aim: To adapt and validate the ProQoL scale for pre-hospital emergency contexts and explore the protective role of emotional intelligence in professional well-being.
Methods: A mixed-method study was conducted. The qualitative approach involved semi-structured interviews to inform the modification of items for adapting the ProQoL to the pre-hospital emergency setting. A quantitative method was applied to assess the relationship between emotional intelligence and professional well-being through content and face validity measures.
Results: Qualitative interviews suggested refining the ProQoL for pre-hospital emergency settings, emphasising factors such as job satisfaction and professional conduct. The revised 21-item Pre-Hospital Emergency-Professional Quality of Life (PHE-ProQoL) scale demonstrated strong content validity (I-CVI: 0.86-1, S-CVI: 0.9) and face validity. Significant correlations were observed between emotional intelligence and professional well-being, with negative correlations between emotional intelligence and both burnout (Pearson's r = -0.859) and post-traumatic stress (Pearson's r = -0.792), and a positive correlation with compassion satisfaction (Pearson's r = +0.917). Pre-hospital nurses displayed moderate levels of compassion satisfaction (27.3 ± 9.81), high emotional intelligence (28.0 ± 9.58), especially in empathy, and substantial levels of burnout (22.5 ± 6.09) and stress (21.2 ± 4.3).
Discussion: The study found that pre-hospital emergency nurses exhibit moderate compassion satisfaction and above-average emotional intelligence, particularly in perceiving and managing others' emotions. However, they also experience significant levels of burnout and post-traumatic stress.
Conclusions: Burnout and post-traumatic stress significantly affect pre-hospital emergency nurses. Enhancing emotional intelligence is crucial for their well-being. Nursing managers now have access to a validated and reliable tool to assess this.
(© 2024 The Author(s). Journal of Clinical Nursing published by John Wiley & Sons Ltd.)
Databáze: MEDLINE
Externí odkaz: