Utilizing Experience Bundles: A Novel Approach to Improving Quality of Care in Long-Term Care.
| Autor: | Gurney L; A clinical nurse specialist in Emergency Services, Vancouver General Hospital in Vancouver, BC. During the initiative reported in this paper, she served as the director of Experience in Care, Quality and Patient Safety at Vancouver Coastal Health. She is also an adjunct professor in the School of Nursing at the University of British Columbia., Yip F; An Experience in Care Leader, Quality and Patient Safety at Vancouver Coastal Health in Vancouver, BC., MacPhee M; A professor emerita in the School of Nursing at the University of British Columbia in Vancouver, BC., Bertoli-Haley S; The manager of Client Experience at First Nations Health Authority in Vancouver, BC. During the initiative reported in this paper, she served as the interim regional manager of Experience in Care, Quality and Patient Safety at Vancouver Coastal Health. |
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| Jazyk: | angličtina |
| Zdroj: | Healthcare quarterly (Toronto, Ont.) [Healthc Q] 2024 Jan; Vol. 26 (4), pp. 31-35. |
| DOI: | 10.12927/hcq.2024.27256 |
| Abstrakt: | People-centred care is foundational to healthcare excellence. One urban Canadian long-term care residence recently participated in an initiative titled "Improving the Care Conference Experience" to engage residents and families in annual care conferences. The Institute for Healthcare Improvement introduced "care bundles" to group evidence-based practices within standard processes. For this initiative, one health region's Experience in Care team co-developed, implemented and evaluated an "experience bundle" for inclusive care conferences with key stakeholders including residents, family members, direct care providers and leadership. Our ongoing goal is to collaboratively create a culture shift from "doing to/for" to "doing with." (Copyright © 2024 Longwoods Publishing.) |
| Databáze: | MEDLINE |
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