Empathy Levels Among Healthcare Professionals: An Asian Multi-professional Cross-Sectional Study.

Autor:	He S; Department of Obstetrics and Gynaecology, KK (Kandang Kerbau) Women's and Children's Hospital, Singapore, SGP., Sultana R; Centre for Quantitative Medicine, Duke-NUS (National University of Singapore) Medical School, Singapore, SGP., Anantham D; Department of Respiratory and Critical Care Medicine, Singapore General Hospital, Singapore, SGP., Loh HP; Institute for Patient Safety & Quality, SingHealth Duke-NUS (National University of Singapore) Academic Medical Centre, Singapore, SGP., Zhou JX; Division of Supportive and Palliative Care, National Cancer Centre Singapore, Singapore, SGP., Tang JY; Institute for Patient Safety & Quality, SingHealth Duke-NUS (National University of Singapore) Academic Medical Centre, Singapore, SGP., Sim M; Institute for Patient Safety & Quality, SingHealth Duke-NUS (National University of Singapore) Academic Medical Centre, Singapore, SGP., Ayre TC; Division of Nursing, Singapore General Hospital, Singapore, SGP., Fong KY; Department of Rheumatology and Immunology, Singapore General Hospital, Singapore, SGP., Tan KH; Institute for Patient Safety & Quality, SingHealth Duke-NUS (National University of Singapore) Academic Medical Centre, Singapore, SGP.
Jazyk:	angličtina
Zdroj:	Cureus [Cureus] 2024 Feb 07; Vol. 16 (2), pp. e53750. Date of Electronic Publication: 2024 Feb 07 (Print Publication: 2024).
DOI:	10.7759/cureus.53750
Abstrakt:	Background: The aim of the study was to measure empathy in healthcare professionals in Singapore and to compare the scores between the different professions: doctors, nurses, and allied health professionals. Methods: An online survey questionnaire was conducted using the Jefferson Scale of Empathy (JSE) from July 2019 to January 2020. The total JSE score was calculated and compared among the different groups. Multiple linear regression was performed to assess predictors of total empathy scores for groups with statistically lower scores. Results: The survey was completed by 4,188 healthcare professionals (doctors (n=569, 13.6%), nurses (n=3032, 72.4%), and allied health professionals (n=587, 14.0%)) out of the 9,348-strong survey population, with a response rate of 44.8%. The study revealed a mean empathy score (SD) of 103.6 (15.6) for the cohort. The mean empathy score (SD) was 112.3 (14.7), 101.3 (15.2), and 107.0 (15.0), respectively for doctors, nurses, and allied health professionals. These were statistically significantly different among the groups (p< 0.0001), with nurses scoring significantly lower than either doctors (p< 0.0001) or allied health professionals (p< 0.0001). Multiple linear regression showed that age < 30 years old, male gender, Malay ethnicity, and working in a hospital setting were associated with significantly lower empathy scores in the nursing group. Conclusion: Nurses in Singapore had significantly lower empathy scores compared to doctors and allied health professionals. Further research on the underlying causes should be undertaken and measures to improve empathy among Singapore nursing staff should be explored and implemented. Competing Interests: The authors have declared that no competing interests exist. (Copyright © 2024, He et al.)
Databáze:	MEDLINE
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