Applying the healthcare failure mode and effects analysis approach to improve the quality of an organised colorectal cancer screening programme.

Autor:	Chiereghin A; Governance of Screening Programs Unit, Health Management Staff, Local Health Authority of Bologna, Bologna, Italy., Squillace L; Governance of Screening Programs Unit, Health Management Staff, Local Health Authority of Bologna, Bologna, Italy., Pizzi L; Governance of Screening Programs Unit, Health Management Staff, Local Health Authority of Bologna, Bologna, Italy., Bazzani C; Screening Center, Department of Public Health, Local Health Authority of Bologna, Bologna, Italy., Roti L; Health Management, Local Health Authority of Bologna, Bologna, Italy., Mezzetti F; Governance of Screening Programs Unit, Health Management Staff, Local Health Authority of Bologna, Bologna, Italy.; Pianura Est District, Local Health Authority of Bologna, Bologna, Italy.
Jazyk:	angličtina
Zdroj:	Journal of medical screening [J Med Screen] 2024 Jun; Vol. 31 (2), pp. 70-77. Date of Electronic Publication: 2023 Sep 07.
DOI:	10.1177/09691413231197300
Abstrakt:	Objective: The first level of a colorectal cancer (CRC) screening process was systematically analysed using the Healthcare Failure Mode and Effects Analysis (HFMEA) approach by a multidisciplinary team aiming to improve the programme quality. Setting: The study was conducted at the Local Health Authority of Bologna, Northern Italy. Methods: Seven brainstorming sessions were conducted and all the activities performed were recorded on a FMEA worksheet consisting of individual records reporting the specific phases of the analysed process along with associated activities, possible failure modes, their causes and effects, the obtained risk priority numbers (RPNs) and the control measures to plan. Results: Twenty-three failure modes, 14 effects and 12 possible causes were identified. Nine failure modes were prioritised according to the RPN obtained; most resulted in possible false-negative faecal immunochemical test (FIT) results (66.7%), followed by sample loss (22.2%) and not reaching the entire target population (11.1%). This leads to 66.7% of corrective/preventive actions being applied to the phase of returning the stool sample by the citizen. For this phase reorganisation, the local pharmacies were involved not only as FIT kit delivery points but also as specimen collection and sending points to the laboratory. These organisational changes allowed the introduction of complete traceability of kits and specimens flow, as well as temperature control. A re-evaluation of the prioritised failure modes 6 months after launching the implemented screening process showed that HFMEA application decreased the risk of potential errors by 75.9%. Conclusion: HFMEA application in CRC screening programme is a useful tool to reduce potential errors. Competing Interests: Declaration of conflicting interestsThe authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Databáze:	MEDLINE
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