An Experience Sampling Analysis of the Impact of Video Monitoring Technology and In-Person Sitters on Nurse Burnout: The Moderating Effect of Nurse Commitment and Mediating Effect of Emotional Labor.
| Autor: | Kluemper D; Department of Management, Texas Tech University, Lubbock, TX, USA., Sun J; Department of Management, The London School of Economics and Political Science, London, UK., Lee YE; Department of Management, Florida State University, Tallahassee, FL, USA., Wayne SJ; Department of Managerial Studies, University of Illinois, Chicago, IL, USA., Anderson E; Providence Alaska Medical Center: Providence St. Joseph Health, Anchorage, AK, USA., Billings CM; Providence St. Peter Hospital, Providence Swedish, Olympia, WA, USA., Koopman J; Department of Management, Texas A&M University, College Station, TX, USA., Rosen CC; Department of Management, University of Arkansas, Little Rock, AR, USA. |
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| Jazyk: | angličtina |
| Zdroj: | Western journal of nursing research [West J Nurs Res] 2023 Oct; Vol. 45 (10), pp. 913-920. Date of Electronic Publication: 2023 Aug 24. |
| DOI: | 10.1177/01939459231191427 |
| Abstrakt: | Background: While it is established that video monitoring technology (compared with the use of in-person sitters) is a safe and cost-effective solution for hospitals, little is known about the impact of these approaches on nurses' stress and well-being. Purpose: To compare the use of video monitoring technology and in-person sitters (likely a resource reallocated from nurses) for monitoring patients on nurses' emotional labor and burnout. Method: An experience sampling method was conducted by surveying nurses twice a day for 3 weeks, resulting in 524 survey administrations provided by 74 nurses. The surveys included measures of daily video monitoring technology and in-person sitter use, emotional labor, emotional exhaustion, and nurse career commitment. Findings: There were positive effects from video monitoring technology and negative effects of in-person sitters on emotional labor and emotional exhaustion, particularly for nurses lower in commitment. Discussion: Hospital adoption of video monitoring technology has a positive impact on nurses compared with in-person sitter use. |
| Databáze: | MEDLINE |
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