Violence against nursing workers: repercussions on patient access and safety.

Autor:	Busnello GF; Universidade Comunitária da Região de Chapecó. Chapecó, Santa Catarina, Brazil., Trindade LL; Universidade Comunitária da Região de Chapecó. Chapecó, Santa Catarina, Brazil., Pai DD; Universidade Federal do Rio Grande do Sul. Porto Alegre, Rio Grande do Sul, Brazil., Beck CLC; Universidade Federal de Santa Maria. Santa Maria, Rio Grande do Sul, Brazil., Ribeiro OMPL; Universidade de Porto. Porto, Portugal., Borges EMDN; Universidade de Porto. Porto, Portugal., Schoeninger MD; Universidade Comunitária da Região de Chapecó. Chapecó, Santa Catarina, Brazil.
Jazyk:	English; Portuguese
Zdroj:	Revista brasileira de enfermagem [Rev Bras Enferm] 2022 Oct 07; Vol. 75 (4), pp. e20210765. Date of Electronic Publication: 2022 Oct 07 (Print Publication: 2022).
DOI:	10.1590/0034-7167-2021-0765
Abstrakt:	Objectives: to analyze the repercussions of violence against nursing professionals, in the access and safety of patients in Family Health Strategy. Methods: a mixed study, with 169 nursing professionals. We used a socio-labor questionnaire, Survey Questionnaire Workplace Violence in the Health Sector, a patient safety instrument and interviews. Results: verbal aggression was related to support (p=0.048), respect (p=0.021), hours of care (p=0.047) and patient safety behaviors (p=0.033) among professionals. Suffering from bullying was related to fear of questioning when something is wrong (p=0.010) and lack of support from management (p=0.016). Victims of physical violence felt that their mistakes could be used against them. Mixed data converge and confirm that violence affects professional behavior and puts Primary Health Care attributes at risk. Conclusions: violence affects workers' behavior, interferes with the care provided, weakens the access and safety of patients.
Databáze:	MEDLINE
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